Paskon's Warranty Management Solutions - 

Airline Operators 

Paskon's Warranty Management Solutions - Airline provides bespoke solutions to airlines for management of their warranties and claims assigned to their aircraft's, engines and components from nose to tail. Paskon's Warranty Management Solutions - Airlines will bring to you a vast range of experiences from the international MRO sector having previously worked with all the major OEMs

Key Industry Trends

1) Fast warranty claims for Seller Furnished Equipment (SFE) and Buyers Furnished Equipment (BFE)

2) Repair warranty request or claim for APU, Engines and BFE

3) Management of lump-sum credit of airline operators

4) Control and replace defective parts from nose to tail under warranty

5) Early warning signs of problematic parts, if any

6) Uniquely designed solution for airline operators

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Business Challenges

1) Unique Solution

2) Comprehensive aviation liability should cover aviation product liability including grounding and past production, hangar keepers liability, extended product liability, recall costs, etc.

3) Zero down catastrophic aviation accidents

4) Defects visibility

5) Recovery of costs from OEMs

6) Lack of Integration among various airlines and airline operator’s systems

7) Non-availability of analytical and predictive analytics reports.



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Solution Overview

1) Leverages the Paskon's  deep airline experience and Industry Expertise.

2) Reports and analytics are delivered on SAP HANA platform to boost real time operations.

3) Simple and rapid implementation offering a modular, scalable and cost effective solution

4) Integrates seamlessly with multiple sources of airlines manufacturer and operators.

5) Simplified data integration

6) Predictive analysis – Equipped with customizable and ready models with early warning mechanism

7) Risk analysis

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Solution Components

1) Single platform for multichannel interactions e.g., OEM, airlines, air navigators, ground handlers, MROs, industrial aids and refuellers.

2) Expertise in multi-complex challenges in airline warranties.

3) Automated machine learning-based claim processing

4) Real time reports, analytics and predictive analysis.


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Our Process

1) Secure, multi-channel complaint/issue/claims collection module

2) Registration module – automated and linked with sales

3) Claim processing, analysis and exception handling

4) Warranty management – rules and policies

5) Repair order, diagnostics and decisioning

6) Return of parts and tracking

7) Supplier recovery

8) Settlement and recovery

9) Warranty analytics and reporting

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Benefits

1) Enables timely processing of claims that leads to reduction in operational costs

2) Enables reduction in service and maintenance cost

3) Improved planning, forecasting and financial close process

4) Enables real time analytics tools for effective diagnostics and root cause analysis.

5) Predictive analytics for faster corrective actions.

6) Automation in part return process

7) Flexible implementation process


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