cmPlify WarrantyTM
Total Cost of Quality has almost rivalled the Operating Costs of Automotive manufacturers. With rising vehicle complexity and shrinking product development life cycles, OEMs are continuously striving to streamline their warranty management processes to control warranty costs.
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• Rising warranty costs
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• Large claim volumes & processing costs
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• Returns and supplier cost recovery
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• Traceability of defective components
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• Lack of insight for root cause analysis
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• Lack of real time analytics
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• Distributed data across disparate systems
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• Lack of early warning signals
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• Inefficient recall management
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• Duplicate and fraudulent claims
Solution Overview
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Easy to use, scalable and modular solution architecture
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Integrates the entire warranty supply chain
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Delivered on SAP HANA platform with predictive analytics and early warning system
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Integrated with ERP, CRM, Social Media and unstructured data feeds
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Ready to use customizable dash boards and reports
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Developed by automotive industry experts
Solution Benefits
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Enables timely processing of claims which leads to reduced operational cost
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Enables reduction in warranty cost
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Improved planning, forecasting and financial close process
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Enables real-time analytics tools for effective diagnostics and root cause analysis
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Provides predictive analytics features and what-if analysis for faster corrective actions
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Facilitates automation in part return process which leads to substantial improvement in supplier recovery
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Flexible deployment options for, in the cloud, on premise, or set up in a hybrid model, to suit multiple business needs
Why SAP HANA?
HANA in-memory computing architecture is designed to handle both high transaction volumes and complex query processing of large data sets
HANA can process both structured and unstructured data.
HANA supports transactional (OLTP) and multidimensional (OLAP) workloads
HANA is well suited to handle complex and large data sets within the Warranty Supply Chain
Design Studio Dashboard
SAP Lumira Dashboard
TM ‘cmPlify Warranty’ is a trademark of Paskon, Inc.